Business Process Manager

vzc Головна Вакансії компанії Intellias Business Process Manager

Project Overview:

The Project Management Office (PMO) sits within Delivery organization and works across Intellias business functions. Comprised of highly skilled individuals and experts, who disseminate knowledge in an organization and share leading practices and competency. The PMO team contributes to the organization and projects with repeatable, reusable, and predictable best practices. Key PMO services are Delivery Management Excellence (including Education), Process Management, Change Management, Project Health Check, Consultancy.

PMO requires a Business Process Manager with experience in Software Development companies to oversee and continue to mature existing company-wide and delivery processes, take leadership in transformational activities, including change management. In this role Business Process Manager will work with Stakeholders (incl. Executive Level) on definition of the company processes, creation of the process map, working on changes and supporting of new processes roll-out.

The Business Process Manager will be responsible for designing, visualization and implementation of cross-functional business processes; should have an in-depth understanding of business and strives to maximize value, transforming the bigger picture into specific deliverables.

Рекрутерка

Ірада Фальсвал

Responsibilities:

Analysis, modelling of corporate cross-functional processes from business view to system implementation;
Manage the entire life cycle of process; ensuring successful design, build, test, launch practices followed by accurate training and measurement post-delivery;
Conduct trainings on the new processes;
Take leadership in implementation of corporate process changes;
Facilitate cross-collaborative discussions with business units and senior stakeholders across Intellias;
Establish a trusted relationship with PMO stakeholders; foster a stakeholder experience by which the stakeholders are supported and eager to engage with the PMO;
Conduct root cause analysis of existing problems, business needs and elaborate solutions;
Establish and manages KPI to assess the performance of the processes;
Establish and follow high quality documentation standards for the created processes.

Requirements:

5 + years of proven experience in Business Process Analysis or other relevant area;
Ability to identify and analyse business needs;
Knowledge and proven experience of using different modelling notations, ability to create adopted “business view” on stakeholder’s request;
Demonstrated experience influencing and negotiating with stakeholders;
Experience in standardization, implementation and adaptation of Business processes;
Understanding of Change Management processes, methodologies and approaches;
Strong collaboration and communication skills;
Excellent presentation, verbal, and written communication skills, including the ability to explain concepts and emerging technologies to business leaders, and business concepts to all staff;
Experience with Confluence;
Fluency in English.