Project Overview:

Front Desk & Logistics Specialist will be responsible for incoming/outgoing deliveries across Poland, supporting deliveries from-to Ukraine and act as the first point of contact for any visitors to the office and contractors. Responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence. Monitors access to the office to ensure compliance with office access procedures and physical security policy. Provides general office support with a variety of clerical activities and related tasks.

Agnieszka Kusnierczyk

Main Responsibilities:

1. Working with logistics companies, departments, and/or addressees:

  • Sending and receiving parcels, collecting information about the parcel;
  • Communicating on customs issues;
  • Payment management;
  • Resolving various conflict situations;
  • Interacting with the IT, finance and legal departments;
  • Covering the reception desk.

Secondary Responsibilities:

  • Daily access management;
  • Coordinating incoming telephone calls;
  • Meeting guests and employees;
  • Managing stationary and consumables items stock;
  • Performing other clerical duties such as printing, copying, scanning, and faxing;
  • Assisting the office manager in preparing the office for audits;
  • Meeting rooms management;
  • Interacting with all team members, with the country head, and other departments of the company;
  • Acting as a point of contact, supporting the center via Teams channels and Jira tickets;
  • Supporting Administration Manager and covering ad hoc requests.


  • English at Upper-Intermediate level (spoken and written);
  • Knowledge of the Ukrainian language will be a plus;
  • 1+ years of experience in a similar position;
  • 1+ years of experience with logistics companies;
  • University diploma;
  • Positive person with can-do approach;
  • Excellent communication skills, ability to influence people;
  • Highly detail-oriented and able to work autonomously;
  • Able to manage multiple tasks and tight deadlines with confidence and ease;
  • Able to prioritize and organize workload across the team;
  • Flexible, fast in reaction and decisive;
  • Independent, self-organized, proactive and accountable.
Higher Education:

Master's Degree.


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